FREQUENTLY ASKED QUESTIONS
Frequently asked questions
Where are you based?
We are based in the Australian Capital Territory.
Can I customise an order?
Orders can be customised with bottle engraving. Please ensure you write into the orders comments your engraving requests.
How often should I clean my bottle?
We recommend cleaning your bottle after every use with warm water and soap. Ensure the bottle is properly dried after cleaning to ensure no rust builds up on the stainless steel. While all Envi products are made using high-grade stainless steel, rust can still appear if not properly cared for.
Can my bottle go in the dish washer?
Please do not put your Envi Bottle in the dishwasher. This can cause the matte finish to be damaged and casue the vacuum seal to become faulty.
What are the dimensions of my bottle?
Can I put my bottle in the refrigerator, freezer or microwave?
Putting your Envi Bottle in the refrigerator, freezer, or microwave can damage the exterior matte finish of your bottle and its vacuum seal.
Can I take my Envi bottle on a plane?
You can travel with your Envi Bottl as they are airport security friendly!
What are Envi bottles made from?
Envi Bottles are made using high-quality 304 food-grade stainless steel. This material is highly resistant to rust and corrosion. As well as being BPA-free which ensures Envi Bottles are the healthier choice for you and a sustainable eco-friendly choice for the environment.